Shipping Policy

We ship orders to the address provided by the customer at checkout.

Shipping Costs

Shipping costs are clearly calculated and displayed before the final order confirmation.

For shipments outside the European Union, any customs duties, import taxes, or clearance fees imposed by the destination country are the customer's responsibility and are not included in the item price or shipping cost.

Delivery Times

Delivery times shown at checkout are estimates and may vary depending on the destination, carrier, customs checks, and other events outside our reasonable control.

We do our best to dispatch and deliver orders within the timeframes indicated at checkout. Delays caused by the carrier or customs authorities are not within 550kicks' control.

Delays do not affect the consumer rights granted to you under applicable law.

Delivery and Risk

For purchases made by consumers, risk of loss or damage to the product passes to the customer only once the customer, or a third party indicated by the customer other than the carrier, takes physical possession of the product.

If the customer expressly chooses a carrier not offered by 550kicks, risk passes to the customer once the product is handed over to that carrier, to the extent permitted by applicable law.

Delivery Issues

If your order arrives damaged, incorrect, or incomplete, please contact us as soon as possible at info@550kicks.com, including your order number and a description of the issue.

For any questions or help with shipping, you can also reach us via WhatsApp.